IT Managed Services and Support

We understand how frustrating it can be waiting for an engineer to come out to fix IT services, which is why we offer a managed services and support product for all of our clients and can fix most problems remotely.

IT Managed Services and Support

Your challenge

We understand that you can’t just sit around when your IT goes wrong, waiting hours for an engineer to come out to you. You need someone who can sort the issue out remotely, or over the phone quickly, so you can get back to work.

Our solution

We offer a fully manned helpdesk - whose operators can remotely connect in seconds to your system to then diagnose and configure any PC, laptop or Server that has internet.

We use a remote monitoring and management (RMM) platform to continually monitor the health and performance of your IT network without any disruption to your activities. Our platform can detect and sort out issues preventing downtime or data loss. This platform manages and automates critical patches for servers, PCs and laptops.

Useful products

We work with up-to-date technology solutions to keep your company ahead of the game. Here is a list of some of the managed services and remote systems which we can offer:

  • Bomgar Remote Portal
  • Mimecast and Fusemail Cloud Managed email Security
  • Webroot Cloud Managed Anti-Virus
  • Solar Winds 24x7 Server and Workstation Monitoring
  • Solar Winds Automated Patch Management
  • Mobile Device Management and Security
  • Auvik Switch and Network Monitoring
  • SonicWALL Firewall Management
  • Microsoft Server Software

Book a free IT health check today

If you are unsure of what IT requirements you have, or how to upgrade your existing system, book in for a free IT health check. We will assess all of your systems and plans and come up with a solution for your individual IT needs.