Author: Robert Eeuwens
An IT managed service is a solution whereby companies can pay for an all-in-one service covering help to select the right IT systems, the system installation itself, training and ongoing support and protection.
There are various levels of service available from remote help over the phone 24/7 to having an external consultancy such as Clifton IT working effectively as though they were your own in-house IT team.
A managed service solution offers both onsite and remote support when needed, as well as helping to source appropriate hardware, software and cabling – we are unusual in that we can help with every single aspect of IT for business.
This solution takes away the cost and associated staffing issues of running your own IT team, which might not be a practical or affordable option, particularly for small or start-up businesses.
A managed service solution would also provide your company with help and advice around important aspects such as cyber security and updates on important protective software and licenses as they come up.
It’s possible that if you have an IT department in-house already, you still don’t have all the skills to manage every issue that comes up, or perhaps the team is still not large enough to offer 24 hour cover. In this case a managed support service could help.
Whether you need support to top up a small IT team, or you need a fully delivered service from an outsourced IT team, then our experts at Clifton IT can help. We can tailor an IT support package to suit whatever your business needs are.
From supplying hardware and software, advice on IT strategy, help and support on cyber security, or a fully delivered IT service across the whole of your business, we can help you out.
Services including cabling, telephony systems, Wi-Fi for business, hardware and software advice and installation for any size of business, why not call us today to talk to our experts and find out how we can tailor an IT support package just for you?
If you are unsure of what IT requirements you have, or how to upgrade your existing system, book in for a free IT health check. We will assess all of your systems and plans and come up with a solution for your individual IT needs.