Due to the nature of this project Independent Vetcare required a supplier that could illustrate understanding of; technical requirements, organizational workflows and the need to be flexible around individual surgeries operating hours.
Independent Vetcare selected Flair 4 IT for this project, who had been providing IT helpdesk support to the organisation for over 3 years. This meant that they had a detailed understanding of the existing IT Infrastructure but, they were also able to illustrate their expertise in terms of technical capability and understanding of requirements.
Working with the Independent Vetcare a detailed plan was provided that fitted not only with existing work processes but, with varying surgery operational hours, contingencies were also planned so that should a roll back be required the steps required were clear to all.
During the substantial infrastructure upgrade the following was completed by Flair 4 IT:
Following the successful completion of this project Flair 4 IT are now providing IT helpdesk support to an increased number of users and surgeries across the Independent Vetcare network. The IT infrastructure upgrade project resulted in the following for Independent Vetcare with:
If you are unsure of what IT requirements you have, or how to upgrade your existing system, book in for a free IT health check. We will assess all of your systems and plans and come up with a solution for your individual IT needs.