We recently teamed up with Freedom Bath & Bristol, who felt that their outdated set-up was holding them back.
Freedom Bath & Bristol were using an old IMAP server with limited support for email facilities. This set up provided limitations both in terms of access, support and stability.
Having been recommended by another Bristol based charity, Flair 4 IT were chosen to manage the project to move Freedom Bath & Bristol from their existing email infrastructure to Exchange Online. In addition, on-going support was required.
Next in the series we’re going to share insight into project that we delivered for Burnside Chartered Accountants and what they thought of the service we provided.
Burnside Chartered Accountants had the need to implement a disaster recovery solution that would mitigate data loss should a hardware failure occur. With limited internet bandwidth potential cloud backup options were limited and a suitable solution needed to be identified.
We selected Microsoft Azure Recovery Services. An initial data backup was undertaken using its Import/Export facility. This allowed an initial large amount of data to be transferred to Microsoft’s data centre causing no impact to the customers existing network.
Following on from the initial data back up the service has been configured to run incremental backups daily with a 7 day retention period or, an extended 3 month period for data specific backups.
After spending time with the client so that we could understand both the current process and overall vision of the project we developed a customized web application that used the secure and reliable hosting platform Microsoft Azure.
We continue to work with Dorset County Council to ensure the system continues to evolve and deliver a positive experience to both customers and users.
Read the full case study to hear more about the solution we delivered and how it resulted in an improved customer experience for Dorset County Council.
Here’s what Carol Cake from Dorset County Council said about the service we provide:
“Understanding our vision and what we were looking to achieve with the project were key. Flair 4 IT quickly illustrated their ability to do this and have continued to engage in a positive way since project delivery.
Flair 4 IT are innovative, they take the time to understand customer needs and provide solutions that deliver to those needs.”