Office 2010 Training Ready for Company-Wide Rollout

The Business: 

The Challenge: 

DHI were moving to Exchange 2010 and Outlook 2010 from a Linux based web-client.  About 80% of the 200 users had not used Outlook before. Flair 4 IT recognised the need for these users to have training on to use Office 2010 and Outlook 2010 ahead of the deployment.

The Flair 4 IT Solution: 
  • Bespoke training sessions for  up to 10 users at a time
  • Additional training for site champions to train other users
  • Provision of written resources and crib sheets prior to deployment
The Results: 
  • Positive feedback from users who attended training
  • A much smoother migration to Outlook 2010
  • Users felt confident and happy using new software!