Server Support and Maintenance for Gwent Wildlife Trust
The Business:
The Challenge:
The organisation's in-house IT support person provided desktop support to their end-users. He believed there was a requirement for Microsoft Certified server support to monitor, support and maintain the server infrastructure.
The Flair 4 IT Solution:
- 24/7 realtime monitoring
- Monthly server health checks
- Remote configuration and administration
- 3rd line Microsoft Certified Windows server support
- Updates and patches
- Service Level Agreement
The Results:
- 24/7 monitoring and 8am-6pm 3rd line technical support
- No expensive, in-house 3rd line engineers required
- Organisation has peace of mind
